Payment Methods

We strive to offer convenient and secure payment options for purchasing our felted wool wind chimes for children (“Products”). Please read the following information carefully to understand our accepted payment methods and related guidelines.

1. Accepted Payment Methods

  1. Credit and Debit Cards

    • We accept major credit and debit cards such as Visa, MasterCard, American Express, and Discover (if applicable in your region).

    • When submitting your card details, you represent and warrant that you are the authorized user of the card and that all information provided is accurate and complete.

  2. PayPal

    • If available, PayPal allows you to securely link your bank account, credit, or debit card for payment.

    • You may be required to have a valid PayPal account and follow PayPal’s terms and conditions to complete the transaction.

  3. Bank Transfer

    • In certain cases, we may accept payment via direct bank transfer.

    • Please note that your order will not be processed until the funds have cleared in our account, which may take several business days.

    • Any transfer fees charged by the sending or receiving bank are your responsibility.

  4. Cash on Delivery (COD)

    • If offered in your region, we may provide a COD option. This means you pay for your order when it arrives at your doorstep.

    • Please ensure you have the exact amount due, as drivers or couriers may not carry change.

2. Currency

  • All transactions are charged in [Your Currency] unless otherwise specified.

  • If you are using a payment method denominated in a different currency, your bank or payment provider may apply currency conversion fees or exchange rates.

3. Security Measures

  • We take security seriously and use industry-standard encryption technology (e.g., SSL) to protect your personal and financial information during transmission.

  • We do not store complete credit or debit card details on our servers; sensitive data is securely handled by our authorized payment processors.

4. Payment Authorization and Verification

  • We reserve the right to verify the payment method provided for accuracy and authenticity.

  • If additional information or documentation is required to confirm the transaction, we will contact you. Failure to provide the requested information may result in order cancellation.

5. Failed or Declined Payments

  • If your payment is declined or fails to process, please check with your bank or payment provider to resolve any issues (e.g., insufficient funds, incorrect billing information, or security checks).

  • You may also try an alternative payment method if available.

6. Refunds and Returns

  • All refunds for returned or canceled orders will be issued to the same payment method used for the original purchase, unless otherwise agreed.

  • For more information on how refunds are handled, please refer to our Refund and Returns Policy.

7. Changes to Our Payment Methods

  • We may add, remove, or modify accepted payment methods at any time. Any changes will be reflected in this document, with the “Last Updated” date revised accordingly.

  • Your continued use of our website or purchase of our Products following any updates indicates your acceptance of the new terms.

8. Contact Us

If you have questions or concerns about our Payment Methods, please reach out to us at:

  • Email: [email protected]

  • Phone: +84-911.519.356

  • Address: 137 Ngõ 77 Hải-T Lãn Ông, Đông Vệ, Thành phố Thanh Hóa